💳 Refund & Returns Policy
Thank you for choosing our gym. Please read our Refund & Returns Policy carefully before making any payment.
1. Membership Fees
- All membership fees are non-refundable and non-transferable.
- Once a membership is activated, no refunds will be issued for any reason, including non-attendance, relocation, or personal circumstances.
2. Cancellation Policy
- Membership cancellations are allowed, but no refund will be provided for unused days or remaining duration.
- Membership duration cannot be paused, extended, or transferred unless approved by management under special circumstances.
3. Personal Training & Add-On Services
- Fees paid for personal training, nutrition plans, or special programs are non-refundable.
- Missed personal training sessions will not be refunded or rescheduled unless prior notice is given (as per gym policy).
4. Supplements & Merchandise (If Applicable)
- Supplements, merchandise, or products once sold are not eligible for return or exchange.
- We do not accept returns for opened or used products due to hygiene and safety reasons.
- In case of manufacturing defects, replacement may be provided at management’s discretion.
5. Online Payments
- Any online transaction charges, gateway fees, or taxes are non-refundable.
- Refunds (if applicable) will be processed through the original payment method within 7–10 working days.
6. Gym Closure or Service Interruption
- Temporary closure due to maintenance, holidays, or unforeseen circumstances does not qualify for refunds.
- Management reserves the right to modify services or schedules without refund obligations.
7. Management Rights
- The gym management reserves the right to deny refund requests that do not comply with this policy.
- All decisions made by management regarding refunds and returns shall be final.
8. Acceptance of Policy
By making a payment, registering, or purchasing any service or product, you agree to this Refund & Returns Policy.
📌 Contact Information
For refund-related queries, please get in touch with gym management directly.
