🚚 Supplement Shipping Policy
Thank you for shopping with us. Please read our Supplement Shipping Policy carefully to understand how orders are processed and delivered.
1. Order Processing
- All supplement orders are processed within 1–2 business days after successful payment.
- Orders are not shipped on Sundays or public holidays.
- You will receive an order confirmation once your purchase is completed.
2. Shipping Areas
- We currently ship supplements within India only.
- Delivery availability depends on the customer’s location and courier service coverage.
3. Delivery Time
- Estimated delivery time is 2–3 business days, depending on your location.
- Remote areas may require additional delivery time.
- Delivery timelines are approximate and may vary due to courier delays or unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping offers (if any) are subject to minimum order value and promotional terms.
5. Packaging & Safety
- Supplements are securely packed to prevent damage during transit.
- We ensure all products are sealed and hygienically packed before dispatch.
6. Order Tracking
- Tracking details will be shared via SMS or email once the order is shipped.
- Customers can track their order using the provided tracking link.
7. Incorrect or Damaged Products
- If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
- An unboxing video or photos may be required for verification.
- Replacement will be processed after verification, as per our Refund & Returns Policy.
8. Failed or Delayed Deliveries
- If delivery fails due to an incorrect address or the unavailability of the customer, re-shipping charges may apply.
- We are not responsible for delays caused by courier partners or natural circumstances.
9. Cancellation of Orders
- Orders can be canceled before dispatch only.
- Once shipped, orders cannot be canceled.
10. Policy Updates
We reserve the right to modify this Shipping Policy at any time without prior notice.
📞 Contact Us
For shipping-related queries, please contact our support team or gym management.
